CoinSmart LoginAccess Your Account

CoinSmart has successfully merged with Bitbuy, Canada's leading regulated cryptocurrency marketplace, creating a unified platform that serves over 900,000 Canadian investors. This comprehensive integration ensures that all CoinSmart users maintain seamless access to their accounts while benefiting from enhanced security features, expanded cryptocurrency offerings, and improved trading tools.

How to Access Your CoinSmart Account

Following the successful acquisition, all CoinSmart users can now access their accounts through the Bitbuy platform at app.bitbuy.ca. The login process remains straightforward and secure, requiring your existing email address and password. If you encounter any difficulties during the transition, Bitbuy's customer support team is available 24/7/365 to provide assistance.

The platform migration has been designed to preserve all your existing account information, including cryptocurrency balances, transaction history, and personal settings. Your digital assets remain fully secure throughout this process, protected by industry-leading security measures including cold storage solutions and comprehensive insurance coverage.

Enhanced Security Features

Security remains the top priority for the integrated platform. Bitbuy maintains registration with multiple Canadian regulatory bodies, including the Ontario Securities Commission (OSC) and the Canadian Securities Administrators (CSA), making it the first Canadian registered marketplace for crypto assets. Additionally, the platform is registered with FINTRAC as a money services business, ensuring compliance with anti-money laundering regulations.

Your account benefits from multi-factor authentication (MFA), which adds an extra layer of security beyond your standard username and password. The platform employs cold storage solutions for the majority of cryptocurrency holdings, keeping digital assets offline and protected from potential cyber threats. Furthermore, all Canadian dollar deposits are protected up to $1 million per account through the Canadian Investment Protection Fund (CIPF).

New Platform Features and Benefits

The integrated platform offers significant improvements over the previous CoinSmart interface. Users now have access to Bitbuy Pro Trade, featuring advanced charting tools, technical indicators, and sophisticated order types including limit orders, stop-loss orders, and market orders. The platform supports trading of over 80 different cryptocurrencies, significantly expanding from the original CoinSmart selection.

Staking opportunities are now available directly through the platform, allowing users to earn rewards of up to 12.77% annually on select cryptocurrencies. The mobile application has been completely redesigned for both iOS and Android devices, providing real-time price alerts, portfolio tracking, and secure trading capabilities on the go.

Funding and Withdrawal Options

Canadian users benefit from fast and convenient funding options including Interac e-Transfer, which provides instant deposits for immediate trading. Bank wire transfers are also supported for larger transactions. The platform maintains competitive fee structures with transparent pricing, ensuring users understand all costs associated with their trading activities.

Withdrawal processes remain efficient and secure, with most requests processed within 24 hours. The platform's integration with Canadian banking systems ensures smooth fiat currency transactions, while cryptocurrency withdrawals benefit from robust security protocols including address whitelisting and confirmation requirements.

Customer Support and Resources

The merger has enhanced customer support capabilities, with dedicated teams available around the clock to assist with account issues, technical questions, and trading support. The comprehensive help center provides detailed guides, video tutorials, and frequently asked questions to help users navigate the platform effectively.

Educational resources have been expanded to include market analysis, cryptocurrency guides, and trading strategies suitable for both beginners and experienced investors. Regular webinars and educational content help users stay informed about market trends and platform updates.

For users requiring assistance with larger transactions, Bitbuy Alpha (OTC) services are available for trades exceeding $20,000 CAD, providing personalized service with dedicated account managers and competitive pricing for high-volume trading.